International Students: Frequently Asked Questions

We recommend booking as early as possible.

Popular locations and room types (especially studios or ensuites) can sell out quickly.

Booking with Yugo takes five steps: accept your university place, apply for your visa, choose your Yugo residence, arrange a guarantor if needed, and move in. Here's what to expect at each step: 
 

Accept Your University Place: Your journey begins by securing your university offer. Choose where and what you study wisely, as these decisions will shape your education. Apply to your chosen universities, achieve the required grades and accept your offer. The next step is finding the perfect student accommodation.
 

Apply for Your Visa: If you're planning to study abroad, obtaining your visa is crucial for travel. Start the process early, as it can take time. For assistance, contact your local embassy or check online resources for more information.
 

Choose your Yugo Residence: Once you know your university and location, visit the Yugo website to explore our accommodation options. Simply click ‘Book Now,’ complete your application and pay your deposit to secure your home for the academic year.
 

Arrange a Guarantor if Needed: With Yugo, you can pay your rent in full or through instalments. If you choose instalments, a qualified guarantor may be required. There's no need to worry! If you don’t have one, we work with trusted guarantor partners — like Housing Hand in the UK and equivalent services in other countries — to support your application where possible.
 

Move In: With your accommodation booked and university place accepted, it’s time to move in! Our friendly teams will coordinate your move-in date, time and parking arrangements. For arrivals outside office hours, inform the team in advance.

Typically, you will need:

• A valid ID/passport
• University offer letter (conditional or unconditional)
• Basic personal details

Some properties may require additional documents depending on your booking.

Yes, you can book your room with either a conditional or unconditional offer.

If you only have a conditional offer, you can still secure your room now. You will just need to provide your final confirmed offer before moving in.

Yes, you may be able to cancel your booking, but you'll need to provide proof and terms vary. Please check the cancellation policy for your specific booking, or contact our residence team, who can talk you through the options. 

Most Yugo properties offer a "No Visa, No Pay" policy: if your student visa application doesn't arrive in time, you can cancel your booking without penalty (terms and conditions apply). It means you can book your student accommodation early and with confidence, even before your visa is confirmed.

If you are not successfully awarded a visa to travel and study, then we can help. Firstly, we may be able to transfer you to another one of our residences around the globe if you are going to study elsewhere. If you are not going to study elsewhere or we do not have accommodation available in your new city/town of study, we will release you from your tenancy agreement provided the following criteria are met:

1. You submit your request to cancel, in writing or by e-mail to the manager at the property, within 3 days of your visa rejection letter: and
2. You provide the manager with a copy of your rejection letter from the embassy or visa office.

If your tenancy has commenced, you will remain liable for the rent payable under the tenancy agreement until receipt of the above. Find out more here

Not necessarily.

Most properties offer flexible payment options, including:

• Instalment plans aligned with student finance
• Different payment schedules for international students

Full details will be provided during the booking process.

Not always. Whether you need a guarantor depends on how you pay: if you pay all your rent in a single payment before check-in, you won't need one. If you pay monthly, a guarantor is usually required.
 

A guarantor is someone aged 18 or over who agrees to pay your rent if you're unable to, for example, a parent, a guardian or a close relative. If you ever struggle to meet a monthly payment, speak to your support team first: Yugo will only contact your guarantor as a last resort, if the terms of your tenancy can't be met. 

In the majority of our properties, guarantors must be UK based with at least one years occupation within in the UK and over 18 years old. 

For a full list of requirements, please see our FAQs here. Some of our properties may accept international based guarantors - if you are unsure, you can always reach out to our on-site team via WhatsApp, Email or enquiry form to find out more!

It depends on the residence and availability when you book. 
 

If you'd like to live with a friend, tell the accommodation team as early as possible and they'll do their best to place you together. Requests are handled case by case, especially during busy booking periods, so it's always worth getting in touch early to make a specific request. 

Once you book, you’ll have access to:

• Our on-site accommodation teams
• Pre-arrival support and guidance
• Help with check-in and settling in

We aim to make your transition as smooth as possible.

Yes, most international students will need a student visa to study in the UK. Since the UK left the EU, anyone arriving after 31st December 2020 is required to have a valid student visa. Apply for Student Visa here, or read our Student Visa Guide.

In many cases, we can allow people to move in early at a daily rate, but you will need to contact the residence team to check.

Many of our student accommodations also remain open during the summer, giving you the chance to settle in early, explore the city, and start making new friends. Discover our summer stays here.

Yes — and it’s very common.

Booking early ensures:

• Better room availability
• Access to preferred room types
• Less stress closer to your arrival

All bookings are handled through secure systems, and our teams are here to support you throughout the process.

Some of our residences will let you to move in at any time on set days, whereas others will give you a time slot. We’ll be in touch closer to your move-in date to give you more information!

Moving to a new city can be a big change, and we're here to make it as easy as possible! If you have booked for a September start and looking to move in slightly earlier to get settled in, simply contact the on-site team to check if your room will be available before the stated tenancy start date, and we'll see what we can do!* (*early move-in charges may apply).

When you check in we’ll need to see a copy of your ID, and also recommend bringing a printed copy of your tenancy agreement with your signed guarantor forms.

Facilities and features can vary; typically, you are provided with a bed, a study with a desk and a chair, bookshelves, wardrobe and plenty of storage. Bedding is not provided with each room as most of our students prefer to bring their own, however you can order bedding and kitchen utensils from our friends UniKiOut to be delivered to your room prior to your move in. Use code YUGO10 for 10% off.
 

Please note, this may be different for summer bookings. Contact our residence teams for more information!

Yes, in most cases, you can work while you study abroad. However, the rules and requirements will differ depending on which country you are in. 

Whether you're feeling homesick or just need some questions answered, our onsite teams are here to help. You'll be able to reach out to them in person or contact our help team via numbers advertised in your building. Either way, there will be people at Yugo you can reach out to about anything you need. 

Some of our student residences offer summer lets as well as tenancy extensions, but this is subject to availability. For more information, get in touch with your residence team or find out more here.